• Who We Are
  • What We Do
  • Core Services
  • Support
  • Monitoring
  • Colocation
  • Network Services
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  • Our customers call us the best!
    We call it making them successful.

    Who We Are

    API Digital is a carrier-class technology services provider that focuses on support, monitoring services, colocation, and network connectivity. API Digital helps its customers to operate more efficiently and profitably.

    Currently serving hundreds of companies, API Digital continues to grow in the core areas of telecom, utilities, healthcare, government contractors, and medium to large enterprises. API Digital currently serves companies that range in size from 100 to 3,000 employees and service providers that range in size from a thousand to tens of thousands.

    Operating since 1999, API Digital's network design, high availability standards, solid record of reliability, rich variety of business integration options, and problem-solving solutions create a carrier-class technology services provider unmatched in capability.

    WHAT WE DO

  • Do you have IT problems?

    Our people watch networks, respond to issues, and resolve problems. Realizing what can go wrong will, our carrier-class thinkers anticipate your risks. We offer more than a decade of experience with engineers who are cross-trained and knowledgeable about pro-active solutions.

    A Different Kind of Technology Provider

    API Digital approaches technology issues differently than most providers. Some vendors provide hardware or software components to "fix" your problem. Then, they leave you wondering why it didn't work.

    First, we identify the real problem. Then, we implement the right solution to keep it from happening again. Independent solutions that help reduce your overhead costs and improve your customer's experience, whether down the hall or across the nation.

    What we've done for others, we can also do for you.

    WHO WE ARE
    CORE SERVICES
  • Do you hate over-spending to handle the recurring IT problems that give you and your team daily headaches?

    API Digital offers 24x7x365 services in four key areas

    Carrier Class Remote Support Services

    • End-user Help Desk Support 24x7x365
    • Technical Support and Advice
    • Systems Engineering Solutions
    • Network Engineering Expertise
    • Cloud Mail Solutions, Filtering Services
    Learn More

    Carrier Class Monitoring Services

    • Carrier Class Network Operations Center
    • Staffed, Access Available 24x7x365
    • Remote Prevention Monitoring Services (Watch)
    • Problem Escalation Procedures (Respond)
    • Process and Structure Resolutions (Resolve)
    Learn More

    Carrier Class Colocation Services

    • Carrier Grade Colocation Data Center (NOC) Services
      • Private Network Availability
      • Point-of-Presence Internet Access Solutions
      • Peering, Cross-Connect, Other Traffic Exchange Points
    • Offsite Storage and Backup Space
    • Managed Service Options
    • Continuity of Operations Plan and Advisory Services
    • Build-out Support
    Learn More

    Carrier Class Network Services

    • Carrier Class Bandwidth Availability to 10 Gbps
    • Multiple Internet Connectivity Choices
    • Design, Build and Run Infrastructure Options
    • Private Line and other Network Services
    • Network Design and Implementation
    Learn More

    WHAT WE DO
    SUPPORT
  • Do you want a provider who is always Available, Fast and Reliable - one that puts its customer's needs first?

    Carrier Class Remote Support Services

    API Digital provides remote services to support your technical team by taking away the grunt work, allowing them to focus on the higher value tasks and projects that are more critical to your company's success.

    API Digital's support staff becomes a part of your team. The end user, whether down the hall or across the country, will be treated as a respected customer. From triage to assessment to resolution, API Digital's experienced staff can deal with an individual or systemic issue either remotely or onsite.

    The purpose of the process is to remove you from the daily operational minutia, while keeping you fully informed. API Digital's business model forces us to keep your problems from recurring. You benefit because we have a vested stake in helping your business run efficiently.

    CORE SERVICES
    MONITORING
  • Do you need a cost-effective way to make sure your IT network is always up and running, even when your staff goes home?

    Carrier Class Monitoring Services

    API Digital offers a suite of services and solutions that minimize the effects of business outages. API Digital's carrier class Network Operations Center monitors the hardware, software and applications that companies must use to conduct business around the clock.

    The NOC is staffed with professionals 24x7x365, backed by experienced network engineering, design and operations teams. Our straight forward watch, respond, resolve process focuses on the root cause of service affecting outages. Simply put, we fix the process behind the problem, so it is less likely to happen again.

    API Digital's monitoring services are performed from a specially built facility, equipped with redundant connectivity, UPS and dedicated generators, secure access, and high availability of service.

    To explore API Digital's affordable monitoring services, request a quote

    SUPPORT
    COLOCATION
  • Do you want your network and storage system onsite? Or should it be housed where some of the biggest world-class carriers in the nation are located?

    Carrier Class Colocation Services

    Ten, top-brand Internet, cable, voice and media service providers and other private companies use the API Digital data center as a colocation facility.

    API Digital's carrier-class colocation facilities are located in Huntsville, AL, Atlanta, and Chicago. Up to 10 Gbps of bandwidth are available. All of API Digital's colocation facilities are fully redundant with the network reliability, power redundancy and security its clients deserve.

    API Digital's expandable facility provides space, racks, cabinets, and custom colocation space options. More than adequate HVAC cooling systems with prime-source backup generators are provided. API Digital's staffed operations center has secure 24x7x365 access; experienced technical support and remote help are available. State-of-the art security and personal locking cabinets help protect your data. API Digital's equipment, hardware and software are continually updated to allow your business to grow.

    Wholesale rates are available on Premium Internet Bandwidth.

    MONITORING
    NETWORK
  • Do you want to partner with a carrier-class network provider that has all the bandwidth and other support services you need to remain competitive without a huge investment?

    Carrier Class Network Services

    A carrier class network must be able to handle the requirements of the increasingly high volume Internet, voice, and streaming media needs of its customers.

    API Digital meets that carrier class criteria so well that other providers, telecommunications businesses, and enterprise private networks use us as their link to the world. We build and run some networks, provide technical support and advice to many, and simply house other networks. We also provide monitoring services and aid in times of crisis. In our Huntsville Center, we sit on top of every fiber connection in the area. With our connections to centers in Atlanta and Chicago, we now offer a far-reaching scope of connectivity speeds as high as 10Gbps.

    At a fair price and with better results than you can imagine, API Digital can make our carrier class network available to you.

    COLOCATION
    CONTACT US

  • Contact API

    Tell us your problem and we’ll discuss how API can solve it.

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    Call one of our sales consultants today:

    256.428.8700 ext. 2 or Toll Free: 1.866.274.3669

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